Fonality HUD has the power to transform the way you do business and can improve productivity by two hours per day. Business communication is the lifeblood of any organization large or small. In today’s business environment on average there are five communication end points per employee, causing a barrier to communication efficiency. The Fonality Heads-Up-Display client addresses this very issue by consolidating disparate communications down to a single touch point, with the presence intelligence to ensure you are able to find the right person, at the right time, every time.
Unified Messaging
Faxes and Voicemails goto your email as .pdf and .wav files. Save time by easily sorting through your voicemails and faxes, even while out of the office. Listen to voicemails and read faxes on your smart phone while traveling.
Caller ID & Name
Incoming calls present caller identification and name. Know who is calling you before saying “hello”.
Direct Dial Numbers
Each user is assigned a local 7 digit number for voice and efax. When each team member can get calls directly, the receptionist has time to work on other things. Faxes no longer sit in a publicly accessible fax machine tray, they are securely delivered to your email inbox.
Automated Attendant / IVR
Have a greeting with menu options for your customers to press. You can route calls or play information based on user Dialpad input. i.e. Press 1 for sales, 2 for billing etc. Provide improved customer service by allowing your clients to sort themselves based on the service they need. Calls can be tagged so your employees know which menu option customers are coming from.
Mobility
Phones can be moved physically to any location in the world that has High Speed Internet. Move offices with ease, work from home as if you were in the office. Never pay to move a phone again, as long as there is internet you can just plug the phone in.
Expandability
As your business grows so can your phone system without adding additional hardware line cards to a pbx. We can add a new phone to your system instantly, and 1 at a time. You will never have to worry if your telecom can scale with your business. You will not have to wait weeks for a new “line” to be installed. Your phone system could easily double overnight.
Portability
You can bring your existing phone numbers to our system. No need to change numbers. No need to change your number or get a new number, just bring your number to our system.
Meet-me Conference Bridges
with password protection
Ever need to have a conference call with more that 2 other people. With our conference bridge server you can have a private phone number with PIN numbers to provide to your meeting. All users can dial into this single number and conference together. Conduct large conference calls with ease. Single call in phone number with PIN.
